Switching from KennelSuite to Biffles
The biggest change moving from KennelSuite is leaving desktop-only software behind. With Biffles your calendar and records live in the cloud, so you can run the business from the front desk, your phone or home, and owners get a portal of their own. Here is how to bring your clients over.
Your calendar and records live in the cloud with automatic backups, reachable from the desk, your phone or home.
Raise invoices from a booking, send them as PDFs, and take a percentage deposit by bank transfer. Card payments are in development.
Owners request stays, manage their pets and upload vaccine records. Every request comes to you to approve or decline.
How to switch, step by step
KennelSuite keeps your data on your own PC. Open its reports and export your client list and your pet or animal list to CSV or Excel using the report export or print-to-file option. If a report will not save as CSV, Blue Crystal's support can help you pull a client and pet file.
Set up your business in a few minutes. The trial runs free for 14 days with no card required, so there is no rush.
In Biffles, open Owners and choose Import. Select KennelSuite from the platform list, upload your CSV, and we match the columns for you. Owners and their pets arrive together. Review the preview, then import.
Set up your services and prices, invite your team, and start taking bookings. Send owners a portal invite whenever you are ready.
- Owner names, emails, phones and addresses
- Every pet: name, species, breed, date of birth, sex and microchip
- Notes you keep on owners and pets
- Your services and prices, a few minutes to add
- Bookings and invoices from here on. Keep KennelSuite for historic records
- Owner portal logins, sent as invites when you are ready
Common questions
Will I lose any data moving from KennelSuite?
No. Your owners and their pets come across from the CSV export. Because KennelSuite runs on your own PC, keep it installed for a while so past bookings and invoices stay on hand for reference.
How long does switching take?
Most businesses are up and running the same day. The import itself takes a few minutes once you have your CSV.
Can I run KennelSuite and Biffles at the same time?
Yes. Keep booking in KennelSuite until you are confident, then pick a quiet day to go live on Biffles.
What if a column will not line up?
The import screen lets you match any column by hand. If something still will not fit, send us your export and we will get your list in for you.
Move from KennelSuite today
Start free, import your list, and see your first week in Biffles.
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