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Grooming

Grooming software

A groom lives or dies on what you know about the dog before it is on the table. Biffles slots your day from your opening hours and how long a groom takes, caps how many you run at once, and keeps the coat, the breed, the medications and the last incident on a record you can read in the ten seconds before the door opens.

HOWDog Grooming Software UK | Biffles

1
Your day, slotted

Set your opening and closing times, how long a groom takes, and the days you offer it. Biffles builds the slots from that, and a slot that has hit its capacity stops being offered.

2
A cap on concurrent grooms

Set how many grooms you can run at the same time. It stands in for the number of tables, and stops a slot being booked past what you can actually handle.

3
Priced per pet

Set a price on your grooming service and it is charged per pet. Two dogs from one household in the same appointment cost twice.

4
The coat notes live on the dog

Breed, colour, medications, behaviour and the vet's number sit on the pet record. Whoever picks up the clippers has the same information as whoever took the booking.

What you get
  • Slot times built from your opening hours and appointment length, capped by how many you can run at once, so a full slot stops being offered
  • A cap on concurrent grooms, standing in for your number of tables
  • Per-pet pricing
  • Breed, colour, medications and behaviour on the pet record
  • An incident log for the days that need one
  • Vaccine expiry flagged on your dashboard before they arrive
  • Add a booking from the staff diary, or approve the ones owners request in the portal
  • PDF invoices with a void-only audit trail, and percentage deposits by bank transfer
  • Import your client list from another platform, and export it whenever you like
Set up in minutes
  1. Turn on Grooming in Settings and set the price and appointment length
  2. Set your opening hours, the days you groom, and how many run at once
  3. Biffles builds the slots. Book from the diary, or approve a request

Common questions

Do appointments have a length?

Yes. Set the appointment length on the grooming service, along with your opening and closing times and the days you offer it. Biffles builds the slots from that and will not let a slot be booked past the concurrent capacity you set.

Can I assign a groom to a particular groomer?

Not yet. Concurrent capacity controls how many grooms run at once, which stands in for the number of tables, but a booking is not tied to a named groomer.

Can I sell grooming packages?

No. There are no packages or memberships in Biffles. Each groom is booked and invoiced on its own.

How do owners book a groom?

Through the owner portal, as a request you approve or decline. You can also add the appointment yourself, straight from the staff diary.

Run your grooming on Biffles

Free for 14 days, no card required. Import your client list and see your first week in Biffles.

Register interest